Mockup round 3 Activity · review detail panel
Panel state
Agent / Activity
Admin Signed in as Ammar Khan

Agent activity

What happened, and what needs you. One list, two views.

Live · 5 waiting · oldest 41m
1 selected on this page
Select Contact Needs Waiting
Omar HassanInstagramcomment Is the show unit open on Saturday? I want to bring my wife. draft waiting for your approval 41m
Fatima Al MansooriInstagramcomment Is this still available for a 3 bedroom in Motor City? What is the starting price? draft waiting for your approval 22m
Yusuf Rahmanmessage Can you resend the brochure please, the link expired. draft waiting for your approval 14m
Priya MenonFacebookcomment Total scam, do not buy from these people. hidden, keep or delete? 8m
Layla HaddadInstagramcomment Can someone call me back today? draft waiting for your approval 3m

j k move · Enter into the panel · u back to the list · x select · a approve · r reject · ? all shortcuts

Fatima Al Mansoori
Instagram Comment @fatima.almansoori
Held for your approval waiting 22m · nothing has been sent
Sent by you 09:44 today · posted as a reply on Instagram
Hidden right now hidden 8m ago · nobody can see it
On the post 3-bed townhouses in Motor City, handover Q4 2026 Open post

This comment is a reply to another comment on the post.

Fatima09:18

Hi, is this still available for a 3 bedroom in Motor City? What is the starting price?

The agent wrote a reply and held it Price rule

Agent draft09:19
The agent wrote this. Edit it freely. Edited by you 153 characters

You approved it and the reply posted. No undo.

You hid another comment on this post

Why it stopped here

Price rule. A reply that quotes a price always waits for a person, whatever the confidence.

Confidence
0.81 · high enough to send on its own
Knowledge
Motor City price list 0.86 · Payment plans 2026 0.71
Trigger
no trigger matched, the model wrote the reply
Moderation
keep · 0.04 risk, nothing to hide
Open the full trace
Case
Instagram comment · pricing question
Saw
the comment, the post caption, and the last 3 comments on the post
Tools
Inventory lookup ok · CRM write ok
Outcome
Queued: price content, held for approval by the price rule

claude-sonnet · in 3,412 tok (cache 2,880) · out 121 tok · $0.0041 · 2.14s · prompt v12

Was the agent right here?
On the post Marina 2-bed handover walkthrough Open post
Priya10:01

Total scam, do not buy from these people.

The agent hid this comment and left it for you Safety rule

Why it stopped here

Safety rule. A comment that accuses the company is hidden at once and waits for a person.

Moderation
flag · 0.92 risk, hidden on sight
Confidence
no reply was written, so there is no score
Knowledge
—
Trigger
no trigger matched

The full trace was not kept for this comment. Moderation runs before the model, so there is nothing more to open.

Was the agent right to hide it?

No row selected

Pick a row to approve a draft or decide on a hidden comment.

j k walk the list without the mouse

Why is it wrong? The reason trains the agent.

Approving posts the reply now, and you can undo it for 10 seconds. Rejecting sends nothing, ever.

Delete it permanently? Facebook removes the comment and it cannot be brought back.

Keeping puts the comment back on the post, and you can undo it. Deleting cannot be undone.

Already sent at 09:44. Choosing again overrides that decision and edits or removes the live reply.

Force reject deletes the posted reply from Instagram. It cannot be undone.

Decisions are paused until this row loads.