Agent activity, filter bar · Mockup round 3 · design sweep, phase 1
Agent · Activity
marketing
Ammar Khan itsupport@silveroak.ae

Conversational AI

Agent activity

What happened, and what needs you, in one list. Switch to Needs-action to drain the queue; act on any row in place.

Time Channel Type Details Outcome

Move with j k, open a filter with Enter, close it with Esc. Every shortcut is listed under ?.

Review scaffolding, not screen furniture

Loading

Row-shaped skeletons, never a spinner. The filter row keeps its own shape so it does not jump when counts arrive.

Could not load

The filter row stays live during an error, so the operator can narrow the query that timed out instead of retrying the same one.

First run, no filters set

No agent activity yet

Turns appear the moment the agent handles a message. Check the channel gates if you expected traffic.

Open channel gates

Different screen from the filtered-to-zero state above, which never offers a create-first action.

Live updates paused

Offline is stated, not implied by stale numbers: the faceted counts stop being true the second the stream stops.