Silver Oak Properties · Instagram DM

The ten fallback messages, as the customer receives them

Every message below fires when the bot has nothing good to say. Blue is us. Grey is them.

These are pasted into ManyChat by hand. Nothing in this repo writes them, because ManyChat is integrated, not owned.

01Nothing matched. The bot did not follow it.
wat abt the one u posted last week the tall one
Sorry, I did not catch that one. Tell me the area or the building you have in mind and I will pull up what we have. If it is easier to talk it through, call us on +971 800 555 555.
02They asked for a person.
can i speak to someone real please
Let me put you with one of our consultants. Send your name and the best time to reach you, or call +971 800 555 555 and the team will pick up.
03Nobody is on.
hi, is anyone there? it's 2am here
Thanks for writing in. The team is offline right now and will come back to you as soon as they are in. If it is urgent, call +971 800 555 555 or email info@silveroakglobal.ae.

Says "as soon as they are in" on purpose. Nobody has confirmed the office hours, so no message states them.

04Price or terms we will not quote in a DM.
whats the lowest you'd take on the marina 2 bed? cash buyer
That one is better answered properly than quickly. Share your number and a consultant will call you with the full picture, or reach us on +971 800 555 555.
05A voice note, or anything the bot cannot read.
Voice message · 0:14
I cannot open voice notes here. Type it out and I will help, or call +971 800 555 555 and talk it through with the team.
06Not in English.
مرحبا، عندكم شقق في دبي مارينا؟
We answer in English on this channel. Send it again in English and I will help, or call us on +971 800 555 555.

The ground rule as given is English only. Arabic on this channel is a new decision, not an edit to this message.

07Off topic. Not about property.
are you guys hiring? i sent my cv to the email on your bio
That is outside what I can help with here. For anything about our properties, tell me the area you are looking at. For everything else, info@silveroakglobal.ae reaches the team.
08They want to view it.
can i come see it this weekend
Good, let us get you in to see it. Send your name and when you are free, or call +971 800 555 555 and we will book it in.
09They want a brochure or a floor plan.
do you have the floor plans + payment plan pdf
I can get that sent over. Share your email and the team will send the brochure and the floor plans, or call +971 800 555 555.
10The property is gone.
still available? the JVC townhouse from your reel
That one has gone. Tell me the area and the budget you had in mind and the team will send what is close to it. Or call us on +971 800 555 555.